Welcome to Sinach Organics. By accessing https://sinachorganic.com⁠ and using our services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.

1. General

Sinach Organics (“we,” “us,” or “our”) operates https://sinachorganic.com⁠

These Terms apply to all users, visitors, and customers.

We reserve the right to update these Terms at any time. The latest version will be posted on this page with the revised date.

2. Account Registration

Some areas of the website may require creating an account.

You agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account and password.

You are responsible for all activities under your account.

3. Product Information

We strive to provide accurate product descriptions, pricing, and images.

Product colors may vary slightly due to display differences.

All orders are subject to product availability. We reserve the right to cancel or refuse any order for any reason.

4. Pricing and Payment

All prices are listed in naira and include applicable taxes unless stated otherwise.

Payments are processed securely through our payment providers.

You agree to pay all charges associated with your purchases.

5. Shipping and Delivery

We aim to process and ship orders promptly. Estimated delivery times are provided but not guaranteed.

Risk of loss passes to you upon delivery of the product to the carrier.

We are not responsible for delays caused by shipping carriers.

6. Returns and Refunds

Thanks for shopping with us at Sinach Organics. We truly appreciate your support and the trust you place in the products we create. Our goal is to ensure that your experience—exploring, evaluating, and purchasing our products—is as rewarding as possible.

By placing an order with us, you agree to the terms outlined in this Return and Refund Policy as well as our Privacy Policy.

Eligibility for Returns:

Products must be unused, in original packaging, and in the same condition as received.

Returns must be requested within 5 Days from the delivery date.

Certain products may be non-returnable for hygiene reasons, including skincare items once opened.

How to Request a Return:

Contact us via email at info@sinachorganic.com phone at +2348132001294 with your order number and reason for return.

Our team will provide instructions for returning the product.

Ensure items are securely packaged to prevent damage during shipping.

Refunds:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original payment method within 7 Days.

Shipping costs are non-refundable, except in cases where the product was defective or shipped in error.

Defective or Damaged Products:

If your product arrives damaged or defective, contact us immediately.

Provide photos of the damaged product and packaging.

We will replace the item or provide a full refund, including shipping costs.

Exchanges:

We currently do not offer direct exchanges. To exchange a product, return the original item for a refund and place a new order.

7. Intellectual Property

All content on the website, including logos, images, text, and graphics, is the property of Sinach Organics or our licensors.

You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Sinach Organics is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

We make no warranties regarding the results of using our products, and individual results may vary.

9. Governing Law

These Terms are governed by the laws of Nigeria.

Any disputes will be subject to the exclusive jurisdiction of the courts in Nigeria.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of third-party sites.

11. User Conduct

You agree not to use the website for any unlawful purposes.

You will not attempt to disrupt or interfere with website functionality or security.

12. Contact Us

For questions about these Terms and Conditions, or our Return and Refund Policy, contact us at:

Email: info@sinachorganic.com 

Phone: +2348132001294

Address: 36/37 Eleodimuo Road Akamili Umudim Nnewi, Anambra State.